Discuss with your GP (or qualified clinician) if you need to see a specialist. If you need to see a specialist, your clinician will provide you with a referral letter.
02.
Send Telecare your referral
Send your referral letter from the doctor directly to Telecare here. Alternatively, your doctor can send your referral directly to Telecare for you.
03.
Book a consultation
Once we have received your referral, Telecare will contact you to book in a consultation time. You can also use our self-service booking portal here.
04.
Attend your consultation
Once confirmed, you will receive a secure consultation link. Attend your appointment through your computer or phone. No downloads required.
A TEAM OF OVER 200 Registered Clinicians
We'll be with you every step of the way, connecting you with our network of over 200 registered clinicians spanning 30+ specialities
Telecare has made accessing specialists and telehealth appointments so much easier. It’s amazing – our doctors can come in on an appointment with their patients and specialists, something they never could have done if they had to physically leave the clinic. It makes it so much more collaborative.
VIC
GP Clinic Practice Manager
I had an appointment with Dr Alexey Sidorov this afternoon. I wanted to write to say thank you. Dr Sidorov was kind and compassionate and I really appreciate being able to use the Telecare service to get treatment. I live in regional Tasmania and would have had to wait over 12 months to “maybe” get an appointment.
vic
Patient
After having successfully undergone a [procedure], I wish to convey my sincere appreciation to Michael Zhong for his thorough and prompt input and empathy. He was indeed swift, thoroughly professional and caring in all our interactions for which my wife and I will be forever grateful.
vic
Patient
This is going to make things so much easier for our demographic. We have a lot of low socio-economic patients, so the option to bulk-bill is great. And it will make appointments easier. I recently had to take my child to four review consultations with a pediatrician on the mainland, taking a day off work each time, just to receive test results.
russell island
GP Practice Manager
Thank you, you're the only one in the end that pushed to help me despite my annoying emails. I'm sure you deal with so many walks of life and so many personalities and its a real credit to you that still do your best to meet the needs of the patient.
Regional vic
Patient
I had a really good experience using Telecare first the first time recently. Mum was in a gruelling long wait in ED on a weeknight. By 3.00am, nothing had changed.
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